Help & Support

Find answers to common questions or contact us for assistance.

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support@lowkeyhigh.com

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Order Status

Check your order status anytime

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Frequently Asked Questions

How do I track my order?
You can track your order by visiting the "Track Order" page in your account. You'll see real-time updates on your order status and shipping information.
What is your return policy?
We offer 30 days returns on all items. Items must be in original condition with tags attached. Contact us for a return authorization.
How long does shipping take?
Standard shipping takes 5-7 business days. Expedited shipping is available at checkout for faster delivery.
Do you ship internationally?
Currently, we only ship within the United States. International shipping coming soon!
How can I apply a promo code?
Enter your promo code at checkout before submitting payment. The discount will be automatically applied to your order.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express) via Stripe secure checkout.

Still need help?

Our support team is here to help. Reach out to us via email.

support@lowkeyhigh.com